The fineprint.

Section 1

Refund Policy

Digital Programs (PDF)

Our digital training programs are delivered instantly through Payhip. Because you get immediate access to the full content, all digital program sales are final once the program has been delivered or downloaded. We don’t offer refunds or exchanges on digital programs.

If you were charged by mistake, were charged twice, or never received your download, email info@brdgperformance.com within 14 days of purchase and we’ll make it right.

BRDG Build Monthly and Coaching Subscriptions

BRDG Build Monthly ($24.99/month) and our coaching subscriptions renew automatically each billing period until you cancel.

• You can cancel anytime. Your cancellation takes effect at the end of your current billing period, and you keep access until then.
• We don’t give partial refunds for unused time in a billing period that has already started.
• To cancel, use your account or subscription settings, or email info@brdgperformance.com before your next renewal date.

High School and Team Programs

High school, team, and group programs are quoted and invoiced individually. Payment, cancellation, and refund terms for these programs are set out in each organization’s written agreement or invoice, and that agreement controls.

Changes

We may update this Refund Policy from time to time. The version posted when you purchased applies to that purchase.

Section 2

Health & Fitness Disclaimer

Talk to your doctor first. Before you start any BRDG program, workout, or coaching service, consult a physician or other qualified healthcare provider, especially if you have, or might have, an injury, a medical condition, or are taking medication. Athletes under 18 should have a parent or guardian’s permission and involvement.

Not medical advice. BRDG programs, videos, coaching, and other content are for general education and athletic training only. They aren’t medical advice, diagnosis, or treatment, and they don’t replace care from a licensed healthcare professional.

Train at your own risk. Strength training, conditioning, throwing, hitting, and other athletic activity carry real risks, including muscle strains, joint and ligament injuries, and other serious injury. By using any BRDG program or service, you voluntarily accept those risks and agree that you are responsible for training safely. That means using proper form, appropriate loads, a spotter when needed, and safe equipment and surroundings, and stopping immediately if you feel pain, dizziness, or discomfort.

Results vary. Any results, testimonials, or examples shared by BRDG reflect individual experiences and aren’t guarantees. Your results depend on your effort, consistency, training history, nutrition, recovery, genetics, and other factors.

Limitation of liability. To the fullest extent permitted by law, BRDG Performance LLC and its owner, coaches, and affiliates aren’t liable for any injury, loss, or damage arising from your use of our programs, content, or services.

Section 3

Privacy Policy

What we collect. If you request a free week, we collect the program you pick, your email address, and, only if you choose to get a text, your mobile number. If you contact us, we keep what you send. Purchases are handled by Payhip, which collects your payment details. We never see your card number.

How we use it. We use your information to send what you asked for: your free week, one follow-up email with a 10% off code, and, if you opted in, a text with your free week link. We also use it to answer your questions and run the business.

Who handles it. We use service providers to run the site and send messages. They are Netlify (site and forms), Resend (email), Twilio (text messages), and Payhip (checkout and discount codes). They process your information for us and not for their own marketing.

We don’t sell your information. We don’t sell your personal information. Mobile numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for marketing purposes.

Your choices. Unsubscribe from any email with the link in it. Reply STOP to any text. You can also email info@brdgperformance.com or call (302) 270-4844 and ask us to delete your information.

Who we are. BRDG Performance LLC, 16192 Coastal Highway, Lewes, DE 19958.

Children. The free week sign-up is meant for adults and for parents or guardians signing up on behalf of an athlete under 18.

Section 4

Text Message Terms

Program name. BRDG Performance text messages, sent by BRDG Performance LLC, 16192 Coastal Highway, Lewes, DE 19958.

What we send. If you request a free week, tick the text message box on the form, and enter your mobile number, we send you one automated text with a link to your free Week 1 program PDF. We do not use your number to send marketing texts.

How you opt in. You opt in by ticking the unchecked text message box on the free week form on this site and entering your mobile number. By doing so you agree to receive this automated text from BRDG Performance at that number.

Consent is not required to buy. Agreeing to receive texts is optional. It is not a condition of buying anything from BRDG Performance, and you can get your free week by email without it.

Frequency and cost. One text per free week request. If you reply STOP or HELP, you will get one reply to that. Msg & data rates may apply. Your mobile carrier sets those rates, and we do not charge you for the text.

Opt out. Reply STOP at any time to stop receiving texts. You will get a message confirming that you are unsubscribed, and you will not get any more texts from us unless you sign up again.

Help. Reply HELP for help, or contact us at info@brdgperformance.com or (302) 270-4844.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. See our Privacy Policy. Mobile numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for marketing purposes.